Refund policy

Return and Refund Policy

Effective Date: [01-april-2025]

At Gymspirex, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the conditions outlined below.

1. Eligibility for Returns

We accept returns under the following conditions:

• The item must be unused, unworn, and unwashed, with all original tags attached.

• Returns must be initiated within 7 days of receiving your order.

• The item must be in its original packaging.

• We do not accept returns for sale items, innerwear, or customized products.

2. How to Initiate a Return

To start a return, please follow these steps:

1. Contact Us: Email our support team at [gymspirex@gmail.com] with your order number and reason for return.

2. Receive Approval: Once approved, we will provide the return shipping address.

3. Ship the Item: Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Return Processing: After receiving your item, we will inspect it and process your return within 5-7 business days.

3. Refund Policy

• Refund Method: Once your return is approved, we will issue a refund to your original payment method within 5-10 business days.

• Non-Refundable Items: Shipping fees and COD charges (if applicable) are non-refundable.

• Late or Missing Refunds: If you haven’t received your refund, please check your bank or contact us at [gymspirex@gmail.com].

4. Exchanges

We currently do not offer direct exchanges. If you want a different size or color, please return the item and place a new order.

5. Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us at [your email] within 48 hours of delivery with images of the issue. We will replace the item at no extra cost.

6. Order Cancellations

• Orders can only be canceled within 24 hours of placing them.

• Once shipped, orders cannot be canceled.

7. Contact Us

For any questions or concerns, reach out to us at:

📧 Email: [gymspirex@gmail.com]

📞 Phone: [——]

📍 Address: [Hno450, ward No5, tandan mahola, payal, punjab,India 141416]